App Support Team Lead — IT Helpdesk & Scrum Champion

BETSoftware seeks an IT Application Support Lead in Durban to guide the team responsible for application tickets and escalations. You will direct daily activities, mentor staff, and coordinate with stakeholders and vendors to resolve issues efficiently. The role emphasizes incident handling, SOP documentation, and regular reporting, with a focus on continuous improvement and data protection. J-18808-Ljbffr