Client Support Technician

The client support technician’s responsibility is to be the first point of contact for Adept’s clients and the rest of the company. This position requires the technician to field calls and respond to tickets logged via the helpdesk systems. This is to be done either via troubleshooting the issue and then resolving or escalating to the relevant departments.QualificationsCompTIA N, A, L or equivalentMCSA or equivalentAdvantageousCompTIA Security or equivalentCompTIA Server or equivalentMS Office …