Correspondence Service Consultant

Role PurposeProvide an effective and efficient service to clients by receiving, evaluating and responding to telephonic & written enquiries within stipulated Service Level Agreement requirements.RequirementsQualificationsMatric or equivalentExperienceMinimum of 2 to 3 years’ experience in dealing with client queries.Strong Communication skills Verbal and written.Ability to distil critical information out of a communication.Strong Customer Service and problem solving orientation.Proficient in En…