Customer Service Agent (Bloemfontein/Temporary)

As a customer service agent, you will play a crucial role in ensuring customer satisfaction and loyalty by providing excellent service and support. You will interact with customers via various channel Promptly and professionally respond to customer inquiries via phone, email, chat, or in-person, providing accurate information and assistance regarding products, services, policies, and procedures. Identify and resolve customer issues and complaints in a timely and empathetic manner, striving to a…