Customer Service Manager JHB - Northern Suburbs

Reference: PE011689-LM-1 Must be very well spoken Job Purpose Responsible as the primary point of contact for selected key designated customer portfolios for all service-related issues. Manage Customer expectations based on contract, service, resources available and optimize the company's service offering based on Customer's business objectives. Be seen as the Customer Main escalation point in the companies and coordinate an effective response across internal & external teams in all time zones …