Dealer Performance Coach

Job Description The Five Pillars of Support Pillar 1: GEM Enablement and Role Actualization Instructional Mentorship: Train the GEM in the mechanics of CX behavioural architecture, teaching them how to define, document, and apply "Volume Premium" standards, and enable volume premium behaviour to be actualized and applied by dealership staff. Capability Coaching: Provide direct support in role actualization, building the GEM’s skills in leadership, influence, and the "Strategic Filtering" and ap…