FNB Community Advisor Alternative Channels

Job Description To deliver an exceptional and efficient customer experience by proactively understanding customer needs, providing tailored product solutions, and directing customers to the most suitable service channels (including eChannels and self-service). Ensure all interactions align with established policies, processes, and service standards. Connect with our customers by living up to our brand promise of “how can we help you?” at all times. Converse with our customers in a way that they…