Guest Experience Manager

A beautiful 5-Star Lodge in the Sabi Sands is looking for a GUEST EXPERIENCE MANAGER The Guest Experience Manager (GEM) is the custodian of the guest journey across the property. Their role is responsible for shaping, delivering, and continuously refining a guest experience from pre-arrival to post-departure reflects our values, sense of place, and commitment to presence, warmth, and intuitive service. This is not a front office management role, but a leadership position that sits across depart…