Head of Service Operations and Transformation – iStore Africa

We are looking for an experienced, strategically minded Head of Service Operations & Transformation to take ownership of our end-to-end service operation across Africa and lead the transformation of how we deliver repairs, after-sales support and customer service. This is a senior Head of Department opportunity for an individual who combines Industrial Engineering expertise, operational leadership, commercial acumen and transformation capability with the ability to manage complex, multi-site op…