Hybrid Service Delivery Lead — AI‑Driven Tech Services

Advania Group in Cape Town is seeking a Service Delivery Manager to oversee service delivery for our clients under a hybrid work model. You will develop SLAs, manage relationships with client representatives, monitor operations against contracts, and lead service design using AI and ML technologies. The role requires ITIL certification, experience in managed services, and strong communication; we offer flexible working and a collaborative tech-focused environment. J-18808-Ljbffr