IT Desktop support

Our client is looking for an experienced and reliable IT Support Technician (Level 1) to join their technical support team. The successful candidate will handle first-line support requests, assist with desktop and network troubleshooting, and ensure that users receive prompt and professional service. Key Responsibilities Act as the first point of contact for IT-related incidents and service requests. Log, track, and resolve calls through the IT Service Management (ITSM) system. Troubleshoot des…