IT Support Specialist

Introduction We are an established IT Managed Services Provider (MSP) seeking a seasoned IT Support Specialist with 3 years of industry experience and a strong customer-centric background. The successful candidate will serve as the primary point of contact for IT-related issues, queries, and escalations across our client base, ensuring exceptional service delivery and prompt resolution. The role is based at our Westlake office, with site visits to client offices forming part of the day-to-day r…