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Journey Management Controller

Crisis24Name Unverified
Cape Town City Centre, South AfricaFull-timecustomer-services-jobsPosted 18 May 2026

Job Description

Who We Are Looking For GardaWorld is establishing a 24/7 Operations Centre in Cape Town to enhance support for our clients and operational teams across Africa. The Journey Management Controller is responsible for real-time monitoring of platforms, systems, and communications, serving as the first line of response in journey management, incident handling, and operational coordination. The role ensures client journeys and alerts are continually observed and managed in line with GardaWorld protoco…