Junior Support Agent

A leading IT company is seeking a motivated Junior Support Agent to join their technical support team. This role serves as the first line of support for document management and print management systems, ensuring efficient issue resolution, system stability, and high-quality customer service. The ideal candidate is technically inclined, a strong problem-solver, and able to communicate complex technical concepts in a simple and user-friendly manner. Responsibilities: • Provide Tier 1 support by l…