Lead Voice AI Engineer for Scalable IVR & LLM Solutions

Sabenza IT & Recruitment is seeking a Senior Call Centre AI Engineer to join their innovative team in Cape Town, South Africa. In this dynamic role, you will design and implement conversational AI solutions aimed at enhancing customer engagement through intelligent voice automation. Your expertise in AI engineering, particularly with LLMs and telephony systems, will drive the development of advanced customer-facing solutions. The position emphasizes collaboration with cross-functional teams and…