Back to Jobs
E

Manager - Business Process & Service Excellence -Quality Excellence

EXLName Unverified
Cape Town Region, South AfricaFull-timeit-jobsPosted 11 May 2026

Job Description

Description The Quality & Process Excellence function at EXL is to drive quality compliance for client business processes and creating value for clients through lean six sigma based process improvements. The team manages the entire QA management for client processes from establishing QA methodology for new processes to ensuring compliance to meet and exceed customer standards through continuous improvement. The team is responsible for driving process improvement and re-engineering across the in…