Job Overview
Make funding decisions for clinically complex cases as per scheme rules, applying evidence-based medicine while promoting cost-effective, quality healthcare for members and managing interactions with external clinical providers.
Key Responsibilities
- Provide clinical support to medical review, PMB, chronic illness benefit, hospital and oncology case management, underwriting and forensics teams.
- Ensure workflow pools and turnaround times are met.
- Participate in key clinical forums internally and externally.
- Run daily clinical review: prepare and present cases, load member remarks and clinical exceptions, arrange second opinions and follow up.
- Communicate funding decisions to relevant parties.
- Keep abreast of legislative, industry and clinical developments and attend CPD events.
- Identify new medical industry trends and engage clinical stakeholders.
- Build relationships with external healthcare providers.
- Maintain a database of funding decisions.
- Support junior staff and other medical advisors.
- Apply claims and coding knowledge to resolve payment issues.
- Identify operational gaps and initiate improvement strategies.
Required Qualifications
- Matric.
- Qualified Medical Doctor with full and current HPCSA registration for Independent Practice.
- Minimum of two years' experience in a private hospital or clinic.
- Previous Medical Advisor or managed healthcare experience advantageous.
- Clinical coding knowledge of ICD-10 advantageous.
- Knowledge of the managed care environment and Prescribed Minimum Benefits.
- Excellent written and verbal English communication.
- Basic Microsoft Office literacy; proficient in Excel.
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