Observability Engineer Specialist
Job Overview
Implement and maintain observability solutions that provide end-to-end visibility into system performance and reliability across digital channels. Deploy and optimise observability platforms, design telemetry pipelines, and integrate with cloud and container environments.
Key Responsibilities
- Deploy, configure and maintain observability platforms such as Prometheus, Grafana, Dynatrace, ELK Stack and OpenTelemetry.
- Design and optimise observability systems across infrastructure, applications and services.
- Monitor system health and analyse metrics, logs and traces to detect anomalies.
- Define and track SLIs, SLOs and error budgets.
- Participate in incident response, root cause analysis and post-incident reviews.
- Implement observability in cloud and containerised environments.
- Automate observability workflows and integrate into CI/CD pipelines.
- Write scripts in Python, Bash or PowerShell to automate operational workflows.
- Maintain architecture diagrams, configuration standards and operational playbooks.
- Collaborate with development, infrastructure, SRE and operations teams.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology or related field.
- AWS Certified Solutions Architect or equivalent preferred.
- ITIL Foundation certification preferred.
- Advanced scripting skills in Python or Bash.
- 5+ years' experience in observability, monitoring or site reliability engineering.
- Experience with observability platforms and telemetry pipeline design.
- Familiarity with cloud platforms and container orchestration.
- Certified Kubernetes Administrator (CKA) advantageous.
- Experience in Agile or DevOps environments advantageous.
- Strong analytical, collaboration and communication skills.
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