Pre-Sales Lead (South Africa & Egypt)

The Pre-Sales Lead is responsible for leading the development of client-focused solutions that support business growth across South Africa and Egypt. The role partners closely with Sales, Operations, Workforce Management, Quality, Training, Transition, Finance and other business functions to design commercially competitive, operationally sound and innovative customer experience (CX) solutions. The successful incumbent will lead the end-to-end presales process, including solution design, pricing…