Receptionist

Job Purpose The Receptionist is responsible for serving as the primary point of contact for guests, facilitating seamless check-in and check-out processes, promoting room upgrades and hotel services, and delivering exceptional, personalised customer service to ensure a memorable guest experience. Key Performance Areas 1. Front Office Operations Monitor the appearance of front-of-house areas and report any issues relating to equipment or system functionality. Ensure the cleanliness and presentat…