Reservationist

The Reservationist is responsible for managing all accommodation reservations, ensuring a seamless booking experience from initial enquiry to guest arrival. This role requires exceptional customer service, strong organisational skills, and a minimum of two years' practical experience using the Opera Property Management System (Opera PMS) to manage reservations, guest profiles, room inventory, and billing accurately. The Reservationist plays a key role in maximising occupancy, enhancing guest sa…