Senior IT Technician

Our client, a manufacturer based in Cape Town, requires a motivated and energetic Senior IT Technician , to provide high-level technology support across the business. Key Responsibilities Provide advanced technical support for hardware, software, and network related tickets within a 48-hour closure time. Perform root cause analysis when troubleshooting. Support enterprise-level applications and systems i.e. Power Apps, O365, Azure, onsite server environment. Daily server checks by means of RMM …