Senior Support Consultant

PURPOSE OF THE ROLE The Senior Support Consultant is responsible for providing professional, accurate and effective support to clients using Sage 300 People. As a senior member of the support team, the role goes beyond resolving day-to-day support queries. The Senior Support Consultant takes ownership of more complex client issues and escalations, applies strong Sage 300 People and payroll knowledge to identify root causes, and works with clients and internal teams to find practical and sustain…