Specialist: Onboarding and Maintenance

Job Purpose To execute and manage end-to-end product onboarding and maintenance requests, ensuring accurate, compliant and timely delivery across relevant banking products and systems. The role coordinates client and stakeholder requirements, documentation, dependencies and case progression through to completion, while proactively managing SLA, risk, quality and client experience. The role is also responsible for identifying opportunities to simplify processes, reduce rework and improve turnaro…