Strategic Account Manager - Marketplace

.com, a leading South African online retailer, is looking for a highly talented Strategic Account Manager to join our team in Johannesburg.

Purpose of the role:

Takealot’s third-party marketplace business is outpacing the growth of the Retail business and now represents over 20% of all units sold. We are looking for a Strategic Account Manager: Marketplace to help shape the future of the Takealot Marketplace. The role is focused on driving success for some of the most influential sellers on the platform and leveraging key learning/feedback to improve the Takealot platform that will benefit all sellers. The Strategic Account Manager is responsible for accelerating sales growth, expanding selection on the platform and improving retention among the established key accounts as well as nurturing high potential sellers to grow into future strategic accounts. Key to this role is creating innovative ways to identify growth opportunities, and operational improvement opportunities through partnership with both internal and external stakeholder such as Retail Merchandising, Marketplace Product, Takealot Supply Chain and Takealot Catalogue and Seller executive teams, etc. and improving our overall knowledge of how to succeed as a seller on Takealot Marketplace.

This position reports to the Head of Marketplace

Your responsibilities will include:

Roles & Responsibilities Business Growth Owns all facets of the account management process for high-potential medium to large accounts, develops and maintain strategic relationships with executive members within seller’s management teams.

Understands business growth drivers for sellers and how to create an optimal growth path for individual sellers.

Utilizes internal resources to help sellers grow and succeed by maximising the benefits sellers gain from all available growth levers, promotions, daily deals, ad campaigns, ATL etc.

Own and drive promotional planning for strategic sellers, build seasonal campaigns and working capital cy

Qualification & Experience:

Bachelor's Degree or equivalent

MBA desired

5 years professional experience

Experience using analysis, reporting, modelling, and forecasting to gather data for making business decisions

Account management experience

Success managing dynamic accounts / portfolios

Experience using analytical, sales tools including Qlikview Business Intelligence, SalesForce, Microsoft Office Suites, SQL skills

Skills Required:

Relationship management

Negotiation skills

Problem-solving

Passion and service orientation

Effective C-level communication skills

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa.

We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.

We are short on ego and high on output.

We are doers and not only thinkers, its all in the execution after all.

We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

is forthright but respectful

is an expert at doing, who can not only design but also execute

is analytical, able to use data to make decisions

is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours

is passionate about the potential of e-commerce and delivering a world-class customer experience

is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster

is able to think about problems from a business perspective using technical and product input

is curious and challenge the status quo

is innovative and enjoys iteration

is collaborative

will be at the cutting edge of developing new concepts for takealot.com.

thinks like an owner of the business.

is SMART, has INTEGRITY and is HARDWORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to