WFM Assistant Manager (741)

The Workforce Management (WFM) Assistant Manager is responsible for supporting the effective day-to-day management of workforce planning, real-time operations, and management information processes within Teleperformance SA. This role plays a key part in ensuring operational demands are met through accurate forecasting, efficient scheduling, and proactive real-time management. Working closely with the WFM Manager and operational stakeholders, the WFM Assistant Manager contributes to achieving ke…