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Global L1 Tech Support Consultant Cloud & Ticketing Expert

South AfricaFull-timeit-jobsPosted 8 Nov 2026

Job Description

IT / Telecommunication Services Company is seeking an L1 Technical Support Consultant (global) to join our team. The role focuses on providing first-line technical support across multiple platforms, handling tickets, and delivering clear guidance to customers worldwide. The ideal candidate demonstrates strong writing and communication skills, collaborates effectively, and can manage accounts while maintaining high service standards. Global exposure is a plus. J-18808-Ljbffr