General Manager – Cape Town Branch
Job Overview
Senior leadership role reporting to the CEO to lead, manage, and grow the Cape Town branch. Oversee account managers, sales specialists, operational and administrative staff. Drive business growth, manage operations, and ensure profitability while maintaining high client satisfaction. Monitor market trends and competitor activity; implement pricing and operational strategies. Promote innovation and continuous improvement across sales and delivery functions, and own branch P&L outcomes.
Key Responsibilities
Senior leadership role reporting to the CEO to lead, manage, and grow the Cape Town branch. Oversee account managers, sales specialists, operational and administrative staff. Drive business growth, manage operations, and ensure profitability while maintaining high client satisfaction. Monitor market trends and competitor activity; implement pricing and operational strategies. Promote innovation and continuous improvement across sales and delivery functions, and own branch P&L outcomes.
Required Qualifications
Bachelor’s Degree in Business Administration, Management, or a related field; Master’s preferred. 10+ years of managerial experience, preferably in ICT or related sectors. Strong understanding of tender processes and government contract management. Proven track record in revenue generation and branch management. Extensive experience managing client and operational portfolios. Proven success in sales leadership and high-stakes stakeholder management.
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