Head of Sales – Large-Scale Sales Floor

Johannesburg, South AfricaFull-timeExecutiveOn-sitePosted 9 Nov 2026

Job Overview

Tumaini Consulting's client is seeking an experienced Head of Sales to take full commercial and operational ownership of a large-scale sales floor in Johannesburg (Randburg; listing indicates c. R1.065m per annum). This senior leadership opportunity suits a commercially driven leader with a proven track record of leading large sales teams, owning revenue and profit targets and driving sustainable business growth.

The Head of Sales leads a 300+ employee outbound/telesales operation in a call centre, financial services or insurance environment – owning budgets, forecasts and growth targets, developing senior sales leaders, driving quality, productivity and compliance, and building formal succession plans. Candidates must be FAIS compliant and eligible to act as a Key Individual.

Key Responsibilities

Take full ownership of sales floor performance, revenue and profitability
Manage annual sales budgets, forecasts and growth targets
Develop and execute sales strategies in collaboration with executive leadership
Lead and develop Senior Sales Leaders and their management teams
Drive sales quality, productivity, compliance and campaign performance
Implement performance management, coaching and incentive structures
Build leadership capacity and formal succession plans
Manage recruitment, training, staff turnover and absenteeism
Monitor sales performance and report regularly on revenue and profit targets
Identify opportunities to improve sales processes and increase overall profitability

Required Qualifications

Matric essential; a relevant business, commercial or sales qualification advantageous
FAIS compliant and eligible to act as a Key Individual (KI)
Minimum 5 years' experience managing large sales teams
Proven experience leading a sales operation of 300+ employees (essential)
Experience in call centre, outbound sales, telesales, financial services or insurance environments
Demonstrated track record of owning and growing revenue and profit, with strong understanding of call centre processes and reporting

Skills & Requirements

Sales LeadershipCall Centre ManagementTelesalesRevenue GrowthP&L OwnershipSales StrategyBudgeting & ForecastingPerformance ManagementIncentive DesignSuccession PlanningFAIS ComplianceKey IndividualInsurance Sales