Retentions Consultant - Insurance

We are seeking a dedicated Retentions Consultant to join our Retentions Team. This role focuses on retaining customers post-sale by delivering exceptional customer service in line with our values and retention strategies. The ideal candidate will be responsible for addressing cancellation requests, policy lapses, and missed payments through strategic objection handling, empathetic communication, and tailored solutions that meet our clients' needs. •Contact clients who wish to cancel or have mis…